Thirty days on agent and suite licenses, and thirty days on our bring-your-own-key subscriptions. The two are different products with slightly different terms, so find yours below.
Buy a license, generate your first deliverable, and judge the work for yourself. If it isn't board-ready and useful to you, email us within 30 days of purchase for a full refund of your license fee.
Email support@mulkernai.com from the address you purchased with, within 30 days, and include your license key or order number. No forms, no hoops.
Approved refunds are returned to your original payment method, typically within 5–10 business days.
Licenses are sold for a fixed term (e.g., annual). You're never locked in — if you don't want to continue, simply don't renew, or email us to cancel before a renewal and we'll take care of it.
Our bring-your-own-key subscriptions carry a 30-day money-back guarantee on the subscription fee, counted from your original purchase date.
Two products are in this tier today:
To request a refund, email support@mulkernai.com within 30 days from the address you signed up with, and include your account email or order confirmation. The subscription fee you paid is refunded, no questions asked, to your original payment method — typically within 5–10 business days.
After the 30-day window you can cancel at any time to stop future renewals and keep access to the end of the period you've already paid for. No refund is issued for time already used in the current billing period.